FREQUENTLY ASKED QUESTIONS
How can I request seats for Sunday services?
Seats can be requested here from Sunday till Thursday or by telephoning or email our minister Gavin Niven 01560-482418 or minister@johnknox.org.uk or Pastoral and Congregational team leader Cath Shaw 01560-483352 catherine.shaw@avoice.co.uk
What to expect when you come
When arriving at church you will be greeted by a welcomer at the door, who will explain the process to be followed. You will be required to wear a face covering/mask and any gloves should be removed and disposed of before entering the Sanctuary. Hands should be sanitised on arrival and exit - available at all entrances/exits. You will be shown to your seat and when moving around, please follow the floor markings and social distancing of 2 metres. You may need warmer clothing when attending as we need to ensure adequate ventilation. All high usage surfaces (such as handrails, door handles and toilets etc.) will be sanitised regularly in accordance with government guidelines. There will be toilet facilities available. There won’t be any children’s groups yet at the church (these continue online) but H2O youth are meeting on Sunday afternoons. Contact Gillian Burns gillian@johnknox.org.uk for further details.
How can I watch the Sunday services?
If you have a computer or a smart phone you will be able to watch on our Facebook page or YouTube channel or here on the John Knox website johnknox.org.uk/watch. The service will be streamed from the website on Sundays at 11.15am. You just need to press play and adjust the volume to suit you.
I’m working on Sunday. Can I watch the service later?
Yes. The recording of the service will remain available via the church website johnknox.org.uk/watch under the ‘Watch Again’ section.
Are we still producing CD audio recordings of the services?
Yes. If you don’t have access to the internet and would be interested in receiving an audio recording of the service on a CD please phone Gavin or Alison Niven on 01560-482418 minister@johnknox.org.uk and we’ll get one to you.
Who do I contact if I am unwell or need help?
Please do not hesitate to get in touch if you are unwell or are needing to self-isolate or have another pastoral concern. You can contact Gavin on 01560-482418 minister@johnknox.org.uk or Cath Shaw on 01560-483352 catherine.shaw@avoice.co.uk or your elder, so we can try to help you. Cath will also be coordinating requests, such as help to do shopping or pick up prescriptions.
How can I use Zoom to join church meetings and gatherings?
For those who have the Zoom video application set up and ready to go then all you need is the nine-digit meeting ID and the password. These will be publicised in the weekly church news email or by the meeting organiser. If you haven’t used Zoom before and have a smartphone, tablet or computer go to the Zoom website www.zoom.us and choose “Join a Meeting” from the menu and key in the meeting ID and password when requested (for the password refer to your letter or email).
Post-service fellowship every Sunday
Meeting ID: 134184821
Weekly Tues morning prayer, 10am-10.30
Meeting ID: 950441590
For joining instructions for other Zoom meetings please refer to your letter or email.
I don’t have a computer or smart phone. Can I still use Zoom with a normal phone?
If you can't access Zoom online then you don't need to miss out, it is possible to join in from a landline phone! You simply call 0131 460 1196 (free if 0131 numbers are free on your phone package), you'll be first asked to put in a meeting ID and then ignore the bit about participant ID, key #. You’ll then be asked for a six-digit password. Key this and you'll be connected alongside everyone else! You won’t have the benefit of being able to see everyone else but you will be able to join in the conversation!
Are there still activities for youth and children?
Yes. Gillian Burns (H2O) and Alison Niven (Trailblazers) and their teams are continuing to support our young people. Please contact them directly: Gillian on 07756-855427 or gillian@johnknox.org.uk; Alison on 01560-482418 or nivens5@gmail.com.
How can I continue to give financially to the church?
Arranging a weekly or a monthly standing order with John Knox Church would preserve the usual regular income of the church. If you would like to give by standing order you can access the relevant form on the Giving page on the church website johnknox.org.uk/giving. You can also make a donation online using a card or by Paypal - again see the Giving page. If you prefer to give by envelope or cash please could you consider delivering your envelopes or donations to John Baxter our treasurer. Once you have done this please then continue to store up your giving and we’ll advise later when to deliver them again. Alternatively you could hand them in to me at the manse at 27 Avenue Street (482418 minister@johnknox.org.uk) or to our Session clerk Graham Whitham. John and Graham’s contact details are in your regular email/letter. You can also give online with no fees on our Facebook page
How do I get regular JK news updates by email?
If you are on email and could receive further news updates about the life of the church by email then please drop an email to getconnected@johnknox.org.uk or go to johnknox.org.uk/subscribe on the John Knox website and follow the instructions there. If you no longer want to receive email or letter updates then please email us on getconnected@johnknox.org.uk or contact me using the details at the top of this letter or on 01560 482418.
Prayer Bulletin
Download the latest monthly prayer bulletin here (PDF)
